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  • AGM Certified Retail Manager Program

    January 24, 2018, 9:30 AM - 12:30 PM, OCC

    The Association of Golf Merchandisers (AGM) will unveil their Certified Retail Manager Program, a new initiative for the professional development of the members...

    • Language: English

  • What Makes a Successful Private Club Chief Executive...The 12 Key Secrets to Success

    January 24, 2018, 9:45 AM - 11:00 AM, OCC

    Successful private club executives are made, not born! It takes years to become a successful executive in what I believe is the most difficult of all hospitalit...

    • Language: English

  • Sponsored Session

    January 24, 2018, 11:15 AM - 12:15 PM, OCC

    TBD

    • Language: English

  • Golf's Hidden Fundamentals-The Human Skills

    January 24, 2018, 11:15 AM - 12:15 PM, OCC

    Golfers. In general, are under performing even with the technical advancements of today, and many get very frustrated playing the game. What is missing to get g...

    • Language: English

  • Creating an Enjoyable Golf Club Experience- Instantly Build a 5 Star Customer Service

    January 24, 2018, 11:15 AM - 12:15 PM, OCC

    In this highly insightful session, you will learn how to instantly build an outstanding service experience for your members and guests.  If you are serious abou...

    • Language: English

  • Invisible Swing. How do you teach what you cannot see?

    January 24, 2018, 11:15 AM - 12:15 PM, OCC

    Most of us have spent our careers looking at video and stop action photography. But what should we really be looking at? Can we really see what we need to. Or i...

    • Language: English

  • Having & Knowing Your Performance Metrics

    January 24, 2018, 11:15 AM - 12:15 PM, OCC

    What is par? How do you stand to par? The focus of this session will be giving professionals an understanding and a specific checklist to use when they return h...

    • Language: English

  • What Should I Know Before Hiring A Fitness Director For My Club?

    January 24, 2018, 1:00 PM - 2:00 PM, OCC

    This session will help in identifying your needs, recognizing trends, successfully running the department like a business and determining key competencies.

    • Language: English

  • Dollar-per-Round: Using this KPI for Froecasting Sales & Growing Business

    January 24, 2018, 1:00 PM - 2:00 PM, OCC

    Are you calculating this simple measure of sales revenue compared to rounds of golf?  Every Golf Shop should be tracking Dollar-per-Round to evaluate performanc...

    • Language: English

  • The Best Business Practices of Award Winning Instructors

    January 24, 2018, 1:00 PM - 2:00 PM, OCC

    This session will cover what you need to know to become a successful teacher and how to market yourself.

    • Language: English

  • Model Clubs and Best Practices They Engage to Stay That Way

    January 24, 2018, 2:15 PM - 3:15 PM, OCC

    We'll explore strategies that are used by the industry leading clubs to ensure strong and consistently relevant practices are used in the governance and leaders...

    • Language: English

  • The Golf Swing Matrix

    January 24, 2018, 2:15 PM - 3:15 PM, OCC

    This session will discuss how to interpret FlightScope, Trackman numbers and understand Magic Vs. Tragic

    • Language: English

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