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Food & Beverage Management
8:00 - 9:00 am
Room 101A
Purpose of the Course
This important program focuses on the one of the largest financial issues facing most clubs today... what is cost control and how do I do it? You will discover the different approaches to cost control, explore the cycle of cost control, and learn the importance of pre-costing and pre-controlling the club 's menus. The program delivers a practical set of methods for implementing standards in the food & beverage operation. You will leave this session with useful tools and practical formats for monitoring food and beverage costs.
How You Will Benefit
- Master the underlying principles of cost control
- Develop practical policies and procedures for controlling food and beverage costs
- Capture the “big picture” of cost control as you follow the cyclical pattern of activities
- Improve operating efficiency while maximizing membership satisfaction
What You Will Cover
- Develop operating standards for all food and beverage products
- Involve the food and beverage team in costing activities
- Implement policies and procedures designed to effectively control costs
- Increase operating margins for the food and beverage department
How To Implement Your Action Plans
- Create a Master Menu Index (MMI)
- Use the recipe costing format to cost all recipes in the MMI
- Develop inventory and purchasing forms based on the costed recipes
- Use measurement tools to assess significant variances and develop action plans to correct as needed
Who Should Attend
PGA Members employed or interested in furthering their career in General Management, PGA Apprentices, PGA Students, and International PGA Members
Speaker
Larry Ross, Ph.D., representing Florida Southern College as Anne & Bill France Distinguished Professor of Business and CMAA Instructor representing Florida Southern College as Anne & Bill France Distinguished Professor of Business and CMAA Instructor
Managing Projects
9:15 - 10:15 am
Room 101A
Purpose of the Course
Getting things done on time and under budget is a formula for career success. This important program will expose the participants to the fundamentals of project management (PM). Project Management is how things get done. You will learn why you need to know project management, the basics of project management, why projects fail and how projects end. You will leave this session with a basic understanding of what it takes to become a project manager.
How You Will Benefit
- Define the basic terminology of project management
- Identify opportunities for when project management is appropriate
- Demonstrate an understanding of the five phases of project management
- Identify the challenges of adaptive project management
What You Will Cover
- Develop a framework for using project management
- Identify typical pitfalls and opportunities associated with each of the five stages
- Create a contingency approach for the implementation of project management
How To Implement Your Action Plans
- Create a decision model for initiating project management
- Develop practical policies, forms, and tools for effective project management
- Assign roles and responsibilities for the implementation of project management
Who Should Attend
PGA Members employed or interested in furthering their career in General Management, PGA Apprentices, PGA Students, and International PGA Members
Speaker
Larry Ross, Ph.D., representing Florida Southern College as Anne & Bill France Distinguished Professor of Business and CMAA Instructor, representing Florida Southern College as Anne & Bill France Distinguished Professor of Business and CMAA Instructor
Green Golfer Initiative
10:30 - 11:30 am
Room 101A
Purpose of the Course
How You Will Benefit
What You Will Cover
How To Implement Your Action Plans
Who Should Attend
Speaker
Kevin Fletcher, Ph.D., Executive Director representing Audubon International.
Consumer Research Model
10:30 - 11:30 am
Room 102A
Purpose of the Course
How You Will Benefit
What You Will Cover
How To Implement Your Action Plans
Who Should Attend
Speakers
Michael Lengel, Pin Point
The Science of Gatorade and Applications to Golf
11:45 am - 12:45 pm
Room 101A
Purpose of the Course
In today 's results-based environment, golf instruction programs are expected to go well beyond teaching people what they need to know. Rather, programs are expected to change what people do on the golf course and even more important improve business measures for your golf facility.
For PGA Professionals developing players this topic will provide information on the hydration and fuel benefits of sports drink as related to golf training and competition. Performance objectives on hydration and fuel benefits should go beyond learning – they should reflect application, impact, and even ROI.
How You Will Benefit
- Define PGA Professional needs specific to general principals of hydration and exercise which sets the stage for program learning objectives
- Develop program learning objectives for scientific principles of the sports drink formulation (fluid, carbohydrate, and electrolytes) implementation success beyond learning acquired during the program
- Use program learning objectives to motivate need for the measurement and evaluation process in dispelling myths and dispensing the facts of sports drink use
- Align learning objectives to the instruction business by addressing the goal of business outcomes potential from a holistic instructional approach
How To Implement Your Action Plans
- Develop Best Practices for knowledge application of:
- The importance of carbohydrate and hydration for concentration
- The importance of carbohydrate and hydration for athletic performance
- The appropriate use of sports drinks, particularly the various products in the Gatorade portfolio, related to golf training and competition
- Meet with your golf facility team/department members for training and establishment of performance expectations in players
- Call current Gatorade/PepsiCo distributor to collaborate on Best Practices
- Adjust your Business Plan to performance transfer of hydration and fuel benefits in training and competitive programs
Who Should Attend
PGA Members employed or interested in furthering their career in Instruction, PGA PGM Students, and Non-PGA Members (coaches, personal trainers, athletic trainers, physical therapists, nutritionists, etc.) who provide golfers with nutrition and hydration information
Speaker
Speaker: Kimberly White, Ph.D. |