Exhibitor FAQs

I can't access the Exhibitor Dashboard, what do I do?

If you need help accessing your Exhibitor Dashboard, please contact Customer Service at 877-232-8845 or 203-840-5646 or email Dashboardsupport@reedexpo.com.

If you have additional questions, contact your Customer Success Specialist.

I'm not sure where to start with the Exhibitor Dashboard, what do I do?

We’ve put together a ‘How-To Guide’ with step-by-step directions on how to make the most of your online profile in the Exhibitor Dashboard. View our How-To Guide for help with navigating the Exhibitor Dashboard.

Where do I order items I need for the PGA Show?

Inside the Exhibitor Manual you will find an Exhibitor Action Checklist, which will provide you with the contact information for all of the PGA Show's official contractors.

How can I lower my Freeman costs?

Freeman is the official PGA Show contractor and they do offer discounts for exhibitor orders placed on their website prior to December 30, 2016.

How much does Electricity cost?

Electricity can be ordered through the Orange County Convention Center and there are different levels of electricity offered to fit your needs. However a single line with 500 Watts and 5 Amps of service starts at $109.01 if ordered prior to the deadline date: December 28, 2016

Access the electricity order form in the Exhibitor Manual.

Is Shipping and Material Handling the same thing?

No. Shipping and Material Handling are not the same thing.

  • Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials.
  • Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is the PGA Show's official contractor and will facilitate your material handling. There is a cost associated with this—called "drayage" and you will receive a drayage bill from Freeman in your booth.

How can I anticipate my Drayage costs?

Drayage is calculated based on the weight of your items and how they are shipped.

Crated or palletized items shipped to the Advanced Warehouse will be charged $68.80 per one-hundred pounds (CWT) with a two-hundred pound minimum.

Crated or palletized items shipped to the Show Site will be charged $56.85 per one-hundred pounds (CWT) with a two-hundred pound minimum.

Login to your Freeman account to access the Freeman Calculator and estimate your costs.

Please reach out to your Customer Success Specialist for more information.

Will my crates be in my booth when I get there?

If you take advantage of shipping to the Advanced Warehouse, your crates will be in your booth based on your move-in dates. You can ship your materials to arrive at the Advanced Warehouse after December 21 but before January 13.

If you ship to the PGA Show Site, you could see a delay of a couple hours before your shipment is received, staged and brought to your booth space. You can ship your materials to arrive at the PGA Show Site after January 21.

Can I bring in my own food and beverages to give out during the PGA Show?

No. Centerplate is the official caterer for the Orange County Convention Center and all food and beverage has to be ordered through them.

Access menus and ordering information in the Exhibitor Manual.

Does registering as an admin on the Exhibitor Dashboard automatically register me for an exhibitor badge?

No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard, you will have to register separately for exhibitor badges. Exhibitor badge registration is now available in the Exhibitor Dashboard.

2017 PGA Merchandise Show

OMEGA

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